
Centerville Heating & Cooling Customer Reviews
As a proud member of Five Star Home Services, we have earned the trust of thousands of homeowners throughout Columbus, Dayton & Cincinnati, Ohio. Our customer reviews speak volumes about our commitment to excellence with every service call. Take a moment to explore what our satisfied customers have to say, or share your own Five Star experience by leaving a review. Your feedback is invaluable to us as we continue to provide top-notch service and repair. Trust in our expertise and experience, and let us keep your home comfortable year-round.

Excellent



4.815160 reviews
4.8




Excellent15160 reviews
Phil Boss
July 22, 2025
Cody is beyond helpful and professional. I recommend CW Plumning and Drain and most importantly, Cody to anyone.
Tanya Wofford
July 22, 2025
Ryan was very personable, informative & knowledgeable. He pointed out areas of concern, advised of solutions & answered all our questions. Thank you Ryan.
John Ryan
July 22, 2025
Prompt response. Fred is a skilled, knowledgeable technician. He diagnosed the issues and recommended a remediation plan. Nor inexpensive but good value over time.
Allison Steele
July 22, 2025
If I could give 10 stars, I would. HUGE thanks to Jessie Phipps and the 5 Star Team for the exceptional service and job well done. THANK YOU!
Micah Steele
July 22, 2025
Excellent in every way. Jesse did a great job and paid attention to every detail on a difficult install. He took great care to make sure everything was right and left the work area cleaner than when the project started!
Micah Steele
July 22, 2025
Last night I found myself trying to patch up my water heater up enough to maybe get some hot water for my wife and four teenagers to shower. At midnight I called it quits. This morning I went in search of parts for an archaic and obsolete water heater. By breakfast I had decided to have it replaced. By lunchtime Jesse was in the way to my house. By dinner, we had a new unit, hot water, and the space was cleaner than when work began. Thank you for a job well done on a difficult install. Jesse took the time to do it right and paid attention to every detail. VERY satisfied with all of it. Best of all, I didn’t have to hear anyone complain about running out of hot water, and THAT is….. priceless.
Pamela P.
July 22, 2025
Was very helpful. showed me how to use thermostat and change battery. Explained the system and repairs needed .
Jacob Fox
July 21, 2025
Roody was fantastic. Extremely professional, quick, and very knowledgeable.
Sandy Howell
July 21, 2025
Highly recommend! Our unit was very gummed up and not cooling our house. Michael was on time, friendly, and explained the process to me as he moved through it. House is cooling nicely now.
Cost
July 21, 2025
Update June/July 2025
Kyle identified the leak. Kyle fixed the leak. No more leak! LET ME TELL YOU, FIVE STARS HOME SERVICES DAYTON IS GREAT! HONESTLY, THIS TEAM IS REALLY DEDICATED AND COMMITTED TO RESOLVING ALL ISSUES. VERY THANKFUL WE HAVE THE OPPORTUNITY TO WORK WITH THIS TEAM. THEY ARE RESILIENT!
Update June 2025 V2
I truly appreciate the team of people that are dedicating time to identify what the source of the leak. They have been kind and patient. I look forward the the continued effort to resolve. I am returning back to five star because of the wonderful dedicated team: Steven, Mel, Kyle, Garret.
Update June 2025
I'm changing my review from five stars to zero stars. Unfortunately, five star home services Dayton did not complete the work we paid for in the basement bathroom. The basement bathroom was quoted separately as the upstairs hallway bathroom leaked to the basement bathroom. I took a picture April 30th after the guy came and did the drywall. Since then, there has been a leak! Five star did the plumbing work above when they did the hallway bathroom. I told them the basement bathroom smells like mold and I sent them pictures of the mold in the basement. They denied it!
I uploaded pictures from April 30th 2025, when you can see the drywall is still drying. The most up-to-date picture is from June 2025 or you can see black mold. Five star did The upstairs bathroom remodel! They are denying that they did anything wrong!
Initial 5 star:
Jesse and Raj are awesome! They did the work in a week for our hallway bathroom. They came back on Friday to do a upstairs walk-through with me, and they remediated the minor tiny details. I appreciate the hard work that Jesse and Raj did at our house! I look forward to using this company in the future!
Jesse Mattoon
July 21, 2025
Chris was fantastic. He arrived exactly when he was estimated to. Knowledgeable, respectful, understanding, helpful, accommodating all seem to fall short of accurately describing his profession presentation. All questions were answered in a manner that ensured comprehension without sounding condescending. I definitely hope Chris is available the next time we need Narrow Path Plumbing's services.
Brian Bullerman
July 21, 2025
Five Star Home Services have come out for several plumbing projects - they are responsive, courteous, professional, and above all do excellent work. Would definitely recommend.
Kyle Hixenbaugh
July 21, 2025
Brandon was great. He asked us what questions we had and made sure we understood everything that was happening. He gave us tons of options to repairs and replacements without pressuring us to make a certain choice!
Jeni Steinhauser
July 20, 2025
Excellent service! Completely understood the needs of the customer
John Joyce
July 20, 2025
Great customer service. Technician was very knowledgeable and explained everything as he went
Sam Miller
July 20, 2025
Jacob as well as the entire organization are HIGHLY professional, courteous, and knowledgeable. We were treated with the utmost respect. HIGHLY RECOMMEND!!!
Michael Fisher
July 20, 2025
Our techs were very good at explaining how they proceeded with the maintenance. I appreciate their promptness, and they encouraged any questions I might have.
Dan Hoy
July 20, 2025
Brandon was very friendly and knowledgeable. Unfortunately he was not able to repair the unit and we've scheduled an appointment for a replacement unit for Tuesday
Donna Reichert
July 20, 2025
Everyone is efficient and kind. Timely.
Lenise Knight
July 20, 2025
We purchased a house that had been recently flipped, each technician for electric, HVAC and plumbing was professional, very thorough in their inspections and explanations to me about what work needed to be prioritized. I'm extremely pleased I chose 5-STAR!!
Becca Shelley
July 20, 2025
Ryan is very knowledgeable, efficient and diligent. He answered all of my questions and made sure I know how to change the filter. Thank you, Ryan!
Paul Uminski
July 19, 2025
Crew did great. Very profesional.
Jesse Miller
July 19, 2025
Kori and his partner were awesome. Solid craftsmanship on the exterior. Copper pipe and high-voltage line ran pretty level minus a few dog legs. I was a little underwhelmed that they did not pour a concrete pad for the new unit. The interior work on the new coil was crisp and tidy.
Overall these guys were professionals who took care of my house, cleaned up after themselves and did quality work.
Ben the salesman was very helpful and knowledgeable. He didn't try to sell me a unit that was overpriced and too big for the square footage of the house unlike other companies.
Five star and their team are fair, honest and professional.
Give em a call without the fear of getting taken for a ride.
Claire Chapman
July 19, 2025
Wonderful service, Will was great!
Josiah Mccaskey
July 19, 2025
Excellent service and great people!
Leatha
July 19, 2025
Jacob was very professional and respectful. He explained findings in a way for the customer to understand his findings.
Tina Musselman
July 19, 2025
DJ was wonderful! He took the time to explain everything to me, answered my questions and before he left he asked me if I had any further questions.
Jenni Ruehl
July 19, 2025
Ben has a great personality and is very knowledgeable about the different options offered for air conditioning and heating. Also payment options. He spent whatever time we needed on a Friday evening repeating and explaining differences. While we aren’t joyful replacing big ticket items, we feel more informed and that we are making the best choice for us.
With the heat and humidity, Ben got us up and running quickly. He came out for repair and seems knowledgeable of current system and how to put a band aide on it. We are replacing due to age of HVAC and potential future issues. But we were already aware of that going into our conversation with Ben. We are able to schedule the entire replacement of both air and heat for Monday. Looking forward to a great experience with install and the new equipment.
James Jack
July 19, 2025
Great experience with Hot Water heater replacement. The job was professional, clean, and fast. Very nice having Chris Grant doing the job. Every aspect of the job was great.
John Dancer
July 19, 2025
Jy did an excellent job explaining what was wrong with my A/C and then fixing the issue. Thanks for the professionalism and the quickness of your work.
Vera Harley
July 19, 2025
I just purchased a tankless water heater and had a water line installed for my fridge. I have ordered the installation of a water softener as well. Roody was my technician and was very respectful and professional at all times. The work done was excellent. He cleaned up afterwards, kept me informed every step of the way and offered suggestions to help me keep the equipment working at its best. Highly recommend Five Star Home Svcs for any needs they perform or provide.
Eva Stordy
July 18, 2025
Richard did a fantastic job! He was beyond helpful and responsive to our questions. I recommend Five Star and Richard in the Columbus area.
Marcena Reeves
July 18, 2025
It was more difficult than expected but the tech kept working through it until it was corrected. He was kind & professional. I'm very thankful.
Robert
July 18, 2025
Floyd was amazing he took the time to answer all of our questions
Ej Lomonico
July 18, 2025
He was awesome. Explained everything he was doing. Gave me options and things to look for in the future. Could not be happier
Maddie Miller
July 18, 2025
Had a wonderful technician in Pooya. He explained all the parts of the problem and patiently answered all my questions. Great experience and will use Five Star Heating and Cooling Group for any future hvac issues.
Jim Swanson
July 18, 2025
Friendliest and most knowledgeable HVAC tech i have encountered.
Let me know what the problem was, all of my options and what I could expect going forward.
Unit is running great.
Sandra Denney
July 18, 2025
Both men were very nice and suggested another pipe to fix as it was starting to leak too . I would have them back again if we had any other water leaks .
Emily Bish
July 18, 2025
Every tech that has been to our home has been professional & efficient. Very happy with the work they have done on our home. Always up front and honest about the issues, no pressure at all!
Will was recently out to check our HVAC. Made excellent recommendations and helped explain a few features as well.
Dayton Actso
July 18, 2025
Tech took measurements. Tech did a great job washing the unit. He did good checking the air filter. Brandon was cool and respectful .
Josh Hughes
July 17, 2025
Steve made it to us within a couple hours, and had the problem taken care of quickly. Upfront about pricing and didn’t try to push other services.
David Vargas
July 17, 2025
I had a fantastic experience with Mike Brown. From start to finish, he was polite, professional, and incredibly courteous. He arrived on time, explained everything clearly, and took the time to make sure I understood what was going on with my system. What really stood out was how knowledgeable he was — you could tell right away he knew exactly what he was doing. He diagnosed and fixed the issue efficiently, and my AC has been running perfectly ever since. I highly recommend him to anyone looking for top-notch service
Jon Johnson
July 17, 2025
Excellent Service
Nicole Stubbs
July 17, 2025
Quick and good experience.
Marcia Laneve
July 17, 2025
Very friendly z
And knowledgeable.
Jean Lieske
July 17, 2025
Pooya the Technician did a great job troubleshooting the problem. Part on order will fix when part comes in.
Ashley Powers
July 17, 2025
DJ was professional and helpful
Nora O'reilly
July 17, 2025
Excellent. I want only Eddie Johnson to service my equipment in the future.
Marlin Holloway
July 17, 2025
Austin was very professional and helpful..!!
James K.
July 8, 2025
Ben was great to work with very knowledgeable and totally professional. He showed up on time, went directly to the problem and gave me a few options on what I could do to fix it.

Teddy E.
July 4, 2025
WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C. Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..
Beverly C.
July 4, 2025
Ky & his partner replaced both ballasts in our kitchen in no time! The team was very professional & friendly. I've already put them in my contact list for our future needs!
Stephanie B.
June 25, 2025
Superb service! Brian S provided expert analysis and is very customer focused. I will use Five Star Home Services again!!! Thank you!
Shannon Trusler Granata
June 18, 2025
As always, Five Star Home Services has provided excellent and reliable service each time we’ve needed them for plumbing, HVAC, and electrical maintenance and/or repairs. I especially love how quickly they can provide service when we find ourselves in need. The technicians are always friendly, personable, and take the time to explain everything. I highly recommend Five Star Home Services.
Lori M.
June 15, 2025
Dave and Zig are trustworthy, friendly, kind, clean workers. They answered all my questions before starting the job, respected my home, laid down a blanket for them to walk on from the front door to the basement furnace. Respectful of my animals. I would welcome them back and request them to do any updates or repairs in the future.
Judy D. Buehne-Johnson
June 8, 2025
When it came time to turn our air conditioner on for the first time this season, we found it would not! We called Five Star for servicing. Eric Doan was our service tech. Eric was wonderful to work with. He was explained absolutely everything to us and gave us options as to what was needed to get us up and running again. A pleasure to work with and will definitely use Five Star again.
Phillip C.
May 27, 2025
Plumbing service person - Austin - did a great job fixing my outdoor hose bib/faucet. The job requires cutting .5" dia copper pipe and making several new connections to new valve/faucet. I had to shut water off to the house until hose bib could be fixed. Contacted Five Star thru Yelp on Memorial Dat and had service within 2 hours of first contact. Austin did good job of explaining options and method of making the repair. Very satisfied!
Jan K.
May 20, 2025
Themen who came to check our water pump were knowledgeable, friendly and kind. They found our problem quickly. They were willing to work with us including waiting for our son to do the trenching part of our water line repair because we couldn't afford the whole job. They scheduled themselves to finish the repairs in a few days. Thank you Five Star. Such repairs are hard to face but you made this less painful.
Dave Maurer
May 19, 2025
Corey and Ardell
Excellent service by Corey and Ardell to get our new AC and Heat Pump installed! Can feel the difference from our tired units installed in 1999. Much quieter than the old one too. The new thermostat is much smarter as well. Corey and Ardell even wore shoe covers to protect our floors.
Charity W.
May 17, 2025
Amazing service, friendly ,efficient! Would 100% recommend them. I just wish they work on Geothermal systems.

Sharon P.
April 15, 2025
Our basement flooded with 2 feet of water and took out our hot water heater, dehumidifier, and a motor in the furnace. They replaced all that and rerouted the new sump pump to the street after digging a deeper pit for it in the basement. All the work took 4 days. Each day I received an email or text notifying who was coming that day, a photo, and brief bio of each worker. Very professional!!!! Everyone was respectful and cordial. Classy outfit!
Almost forgot...one of the men went and got me a new humidifier and hooked it to drain into the sump pump.

Brant G.
March 25, 2025
Eddie was great. Very personable and gave great service. Was very informative and efficient.
Louis B.
March 14, 2025
Matt was very professional, pleasant and did an excellent job would use this company. Again
Tamra B.
March 3, 2025
Matt came out, told me what was wrong and fixed it. He was very nice and professional. Very happy with service.
Deron G.
February 15, 2025
We had a whole house humidifier installed in our home. DJ Hoover was the technician and did a phenomenal job. He answered all questions and was very courteous, polite, and knowledgeable. We are very pleased with the humidifier and even more pleased with the service DJ provided.
Nancy W.
February 10, 2025
Great customer service! Had a complete HVAC installation and the price was very reasonable...best I found and checked 4 different companies. HVAC specialist, Brandon, was skilled and knowledgeable, answering all my questions and concerns. I highly recommend Five Star for all your HVAC and plumbing needs.
Brittany Marie Brown
February 5, 2025
Honestly the best customer service I have ever experienced. We needed a whole new HVAC system. Not only is their pricing the best I found but this company went above and beyond to make this stressful situation EASY, FAST, and WORRY FREE.
It’s cold out and our system finally was beyond repair. On a Sunday night I went to their website and it was really easy to schedule an appointment to have someone come out the very next day. I received a call from them 30 minutes later from somebody in scheduling, I assume to make sure the right person comes out to meet my needs. The lady was so sweet and so patient and confirmed my appointment for the very next day. They give you a few hour window and I was impressed because I was still able to have a life that day (unlike other companies with their 8 hour arrival window).
That next morning, I received a text message with a picture of the person that was going to be coming to my door and a little bit about him and how long he had worked for the company. I don’t know about you, but it’s important to me to have a sales person that actually knows what they’re talking about. I instantly felt more comfortable having a stranger in my home. THEN I got a phone call from their sales representative that was coming out to confirm the scheduled time still works for me and to introduce himself. When he was on his way, he let me know when his GPS said he would arrive in a video message, which was perfect because I was able to make sure I let my dog out and wasn’t doing something else when he arrived.
Once he arrived, he was very nice and professional. I told him our situation and showed him around. I felt like I was actually listened to! He explained things I didn’t understand in a way I could understand and then went and looked at our units to make sure I needed the system replaced and not just repaired. I didn’t feel like he had Commission breath and it seemed as if he actually cared for our situation. Unlike any of the other companies that came out. Paperwork was super easy. He told me exactly what to expect when the installers arrive (which was the very next day might I add)!
The installers were on time, extremely nice, worked efficiently, and cleaned up so well you wouldn’t have known they even came out. The installers were just as great as the rep when it came to explaining everything I needed to know and walked me through how to use my new thermostat. I will be using this company for all my hvac, plumbing, and electrical needs for here on out! I’m so happy and impressed with everything that took place.
Ron Jackson
February 3, 2025
Always professional and courteous and they get the job done very quickly.
Roody Garat is The Man!

Corri P.
January 22, 2025
Our furnace started making noise during the coldest part of the winter and we knew we needed to act fast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.
Terri G.
January 18, 2025
Great experience, very responsive, high quality work and all for a great value. Five Star is the only company that I’ll call going forward for my home owner challenges!
Scott T.
January 11, 2025
Fred came out to our house because our heat pump was not working. He informed us of the problem and fixed it. He was out to our house in the spring to fix the same unit, needed Freon and he remembered us and the problem. This is our first home with an electric furnace and heat pump. he answered all my questions on how the unit runs and how to fix our problem in the future. Out house is nice and warm. The cost was $170 much cheaper than i thought it would be. Great guy and company.
Abby Luning
October 26, 2024
I called on a Saturday morning. We are over an hour away, "Chris" was at our house and had our problem fixed and out the door within a just few hours from the time I called. Very friendly, respectful of my property, and efficient. 100% recommend. Thank you!
Zak Geis
August 30, 2024
Quick and Efficient
Justin, as in previous services, was quick, efficient and talked me through the the options very well. He installed the new parts and has my house cooling back down already!
Jane Miller
August 30, 2024
Justin was very polite and helpful in discussing options. My air conditioner we had stopped working in a heat advisory day. He was ver knowledgeable. Great job. The lady Mia in the phone was very pleasant as well. Thank you to a great team!!
Cyndi Cope
August 27, 2024
New AC installed and replacement furnace
Just got a replacement furnace and brand new central AC installed in my parents' house in Franklin, Ohio. with Five Star Home Services. Gage was the sales agent who visited to give us some estimates and review options. We decided to get the combo install and worked with Lowe's financing for a great deal. Going to greatly improve my family's comfort in both summer and winter.
Really convenient and efficient installation. Gage also stopped by to see how we were doing after the team left and helped troubleshoot an electrical issue on the new unit.
We are very satisfied with the job and that we supported a local company. We learned that their office contributes to Profit on Purpose to help struggling community members get back on their feet. Two ways to help local people with our business.

Marisa L.
August 19, 2024
Great response time for call back and availability .............thank you tooooo many words to review

Vickie B.
August 2, 2024
Try finding a good company to determine why your air conditioning isn't cooling down the house. I'd like more than a review or two. I want mostly positive reviews. And no, I am not handing out information to have multiple companies contact me. And it is HOT, so I am in a lousy mood. The AC has been running for nearly 12 hours and the house went from 82 to 81!
Frankly I was amazed Pickerington Heating and Cooling aka Five Stars was answering phones at 8:50pm. Furthermore, I was amazed that they could send someone out the next day. We got Noah, the grandson of the man that founded this company 45 years ago. Noah carefully, without regard to time, analyzed the entire system, the furnace, the heat pump. And he was very nice in telling us that the expensive aprilair filter needed replacing soon and Amazon was a good choice. Our system is now a senior citizen. We could plow $$$ into it and if we were lucky, maybe get another year or two out of it. Okay, how much to replace with a more efficient unit? We decided with a 10 year parts and labor that replacing was a better use of our money.
In setting things up, I learned that this company gives back to people returning to society. I like that. When you've paid your debt, it is nice to get training and a job.
I learned a few things. Keep the thermostat at a constant comfortable temperature, for us, 78. Don't open the windows at night unless there is no humidity. Don't go any lower than 55 in the winter.
Do I wish it was cheaper? Yes. This has been a month of big bills. But I have lived here 45 years and this is my 3rd system. You own a house and systems get old.
I thought Pickerington Heating and Cooling was knowledgeable and responsive.
Yes I know this review is LONG. The next day Billy and Alex showed up. I liked both of them. They put on booties and protected my floor and carpeting with coverings. Expertly they installed my equipment. They caulked around the ducts, even going into the crawl space. And floors were swept and cleaner than before. Loved Billy and Alex. I am pleased.
Monica H.
July 24, 2024
Five Stars was reasonably priced, quick and professional!
Lillian June Caudill
July 2, 2024
Excellent Service
A/C unit was running but fan wasn’t U it was HOT to the touch. They were here within 2 hours of me calling and had it FIXED & I didn’t get “taken up top” not even with it being an old unit! I am chillin again and you can bet I’m buying a new A/C unit from them! Punctual GREAT PRICES Polite employees Honest repairs
It’s like stepping back in time!!! THANK U SOOO MUCH
André Shaw
June 21, 2024
Great Service and right on time!
My technician "Ben" was incredibly knowledgeable, informative and personable. He took quality time to explain the current condition of my AC unit and the options I had available for service. If all other technicians are as good as him, I would definitely recommend FiveStar! Or just ask for him! Thank you again for prompt and courteous service!
John Wolf
June 17, 2024
Can't say enough good things about 5 Star. Tip notch professionalism. On time, very knowledgeable and classy.
A G
June 11, 2024
Great HVAC expereince
I got a few estimates before deciding on my new furnace and and a/c systems and the gentleman who came to the house did an excellent job and gave easy to understand and thorough explanations of my options and worked with us on our comfort level with spending and financing options. Within two days I had my new system and they were polite and careful and cleaned up after themselves nd been happy with the system so far.
Carole S.
May 11, 2024
Five Star did as much as it could. Both of my problems would be very expensive to fix, which is probably why the seller (I just bought the house a few months ago) didn't fix them. I haven't decided what to do, but I appreciated the tech's honesty.
Mitchell Wilson
May 9, 2024
Great to work with.
We got a new heater and AC unit installed by them and has been working great. We recently switched our thermostat to a Google Nest and needed a small edit to the wiring. Turhan Jackson provided quick and friendly service.
Mohammed Shahnawaz
April 30, 2024
My HVAC
I have my HVAC and water heater replaced the team came on time did very professional job. I hope to have this same kind of service always
Kristen Bentsen
April 28, 2024
Amazing satisfied customers
SCOTT was phenomenal! We called at 9pm on a Saturday night and they were able to come out early the next morning Sunday at 8am to fix our thermostat! Scott was very kind outgoing and had solid knowledge also taught us a few pointers to know and look out for ! He was on time and at our house for about a hour but left us with a happy job done, allowed us to feel comfortable with his work, and safe ! Thank you so much for being amazing and I HIGHLY recommend Fuve Star Hone Services ! Ask for Scott Peterson!
He-Man !!!
April 26, 2024
New Furnace and A/C Install!
Hello All,
On Friday 4/19/24 I had Five Star Home Services come by to give us our #4 and final comparison quote before deciding who we’d use to fully replace our furnace and A/C system. The salesperson they sent was Pooya Yousefi. Pooya was patient, prompt, professional and full of great ideas. He quickly gained my trust and confidence, and to be honest, I had all but made up my mind on using a different company but since I like to get at least 3-4 estimates before making a final decision on a large purchase I listened to what he had to offer. I’m glad I did because Pooya literally swayed me completely from using the other company and instead, going with Five Star. I don’t think I’ve ever done that before and I consider myself to be EXTREMELY picky. His product, willingness to consider a better price and willingness to research any other deals was outstanding, but the great service didn’t stop there.
I decided to go with Five Star and today 4/25/24, David and Cole arrived prominently and on time at 8am. Upon arrival, they were professional, courteous, considerate and extremely knowledgeable about their work. They were incredibly informative with answering my questions and included my input into how the job was done. They worked a full 10+hour day here at our home and made every effort to accommodate my requests. I highly recommend Five Star Home Services and will be using them for my home needs from this point forward. They lived up to their name, “Five Star” from start to finish and that is a rarity nowadays. Thank you!
Ned
Alex Milliken
February 23, 2024
Help us finance and replace a busted water heater in a matter of hours.
Doug Knighton
February 21, 2024
DJ was the consumate professional.Found & solved problems that prevented worse problems from occurring.
Lana Carney
February 21, 2024
Seth got here right on time. He addressed all of my issues and was very kind. Thank you
Steve Perry
February 21, 2024
Very responsive and quick with installation of 2 water heaters.
Tamera Bryant
February 21, 2024
Mitch was here to give my furnace a tune-up, and he was great. Professional yet very friendly. I had a lot of questions about filters, HVAC functioning, dust, etc. He answered them all clearly and easily. Service was quick but thorough. Five Star installed my HVAC when I bought this house about two years ago. I will continue to call on them to keep everything in good shape.
Linda Shelts
February 20, 2024
I felt the pricing was fair, the warranty was unbeatable, and my heating and air conditioner was installed the next day.
Stephen Lewis
February 19, 2024
Excellent and professional service. Very reasonable prices.
Carolyn Brown
February 16, 2024
Very friendly and they get rite on the job also they clean up after the job is done. But I'm still waiting on someone to call me about a billing question, I've been waiting for a month now. I need some answers please.
Lindsay Hinderer
February 16, 2024
Perfect, professional and proficient!
Jim Robinson
February 16, 2024
Th 2 young men arrived on time and were professional and friendly.
Mike Sergio
February 15, 2024
Your Tech did a great job
Gary Meador
February 13, 2024
Always excellent service by super knowledgeable technicians.Thomas was awesome today.I cant say enough about this company!!Thank you!!!
Barbara Butera
February 12, 2024
I had a new furnace and AC installed and the two men did a great job. They were on time, got started right away, and finished ahead of estimated time.
Mary Christman
February 12, 2024
My experience from the home flyer, the representative answering the phone (Drew) to the technician Josh provided superb service. The experience was so nice I selected to have all my equipment serviced by the company.I pray this is a great match for both of us!
Andyandleslie Hall
February 12, 2024
Great service friendly, knowledgeable serviceman, very satisfied.
Austin Barbier
February 12, 2024
The guys were super nice and worked very efficiently. Love how everything turned out.
Debbie Mcclelland
February 9, 2024
The team members were very polite and professional. Great to work with on getting a quote promptly and with options to pay. They answered the phone cheerfully and answered all my questions and concerns.I would use them again in the future. I recommend them to all my family and friends. Thankyou FiveStar!
Robyn Barr
February 7, 2024
Bubs was very polite, professional and helpful. I will call back and definitely request him.
Herbert Mccloud
February 5, 2024
On the early side of the appt window. Explained cost, worked efficiently. Friendly too.
Ali Carson
February 2, 2024
Five Star plumber- Andrew came for a maintenance check this morning. He was on time, polite, very personable, and knowledgeable. He explained everything to me in detail- so that I was fully aware of any problems- small water leak on fittings which he fixed or concerns that may need addressed in the future. He did some minor repairs & I felt confident in his knowledge and work ethic. Thank you Andrew for your help.
Luke Miller
February 1, 2024
5 star is the best! They are responsive whenever we need anything hvac related. The people on the phone are incredibly nice as well as the technicians.
Laurie Riehm
February 1, 2024
Austin was very nice and informative. He assessed the problem and fixed it all at the same time. Very pleased!!
Valarie Crump
January 31, 2024
The people that come out to your house ate great.
Brad Homyak
January 31, 2024
Chasity did an excellent job. Was very knowledgeable and went the extra mile to help clean out a dead bird that found its way into the furnace. Would recommend to anyone.
Craig D-Son
January 31, 2024
Same day service to repair my battery backup sump pump. Seth was very professional and did an excellent job explaining the issue. He was on time and able to fix the issue in approximately 30 minutes. Will use Five Star services again.
Charles Wash
January 31, 2024
The installer was beyond excellent! Not only was he extremely courteous and knowledgeable, he was also very clean. He took his time asking me questions to ensure he delivered exactly what I needed and went out of his way to explain the why to what he was doing rather than simply the what. They are my go to company for my plumbing needs!
Danny Gillespie
January 30, 2024
Very professional and respectful
Cody Moore
January 26, 2024
Mike was friendly and professional!The installation crew showed up on time and were complete in about 2 hours. Very smooth process from end to end!
Zeke Tucker
December 29, 2023
Mike was extremely helpful getting my heater fixed
Linda Trunzo Kreuter
December 21, 2023
I’m so pleased with the service I have received for my furnace problems! Their customer service has been great & their techs have surpassed knowledge & work done on my unit that wasn’t even purchased from them! Will never go anywhere else! Thank you Josh, Randall, Easton & Teral!
Russell Adams
December 19, 2023
Many thanks to Five Star on HVAC and tankless water heater projects.
We needed a replacement HVAC system this year. Had several companies bid the job. Michael Brown of Five Star was the only one who found oil on a compressor pipe that showed that, "You might get by simply replacing the entire length of compressor pipe." We chose to replace the system because freon is becoming obsolete. Five Star's bid was least expensive of the bunch even though they were the only bidder to notice leaks in the old copper compression piping.
We were so impressed that we later called them in to do an estimate for a tankless water heater replacement. Again their rep, Brandon was his name I think, found a way to make the install possible after another company couldn't figure out how to vent a new pvc system properly. We look forward to doing that work when the grandfathered water-heater eventually fails.
Sheri Macoskie
December 12, 2023
The guys were awesome personable, was informative was nice to my dog which matters. They cleaned the little mess that was made put my appliances back. I will be contacting them for future work
Tym
December 12, 2023
5 Star Home Service to the rescue
Furnace stopped working and called 5 Star Home Services and service technician Josh Anderson was out same day and fixed same day the problem.
Catherine Rahe
December 8, 2023
Trustworthy and Efficient
Paul Herring
November 21, 2023
Friendly and professional service. Efficient performance of all work. Very satisfied.
Sue Mazzarini
November 14, 2023
Absolutely wonderful tech! I think I have another son in Eddie. Felt like family and someone you can trust. This is why I use 5 Star.
Linda Merriman
October 31, 2023
Always prompt, friendly and courteous
I have used Pickerington H&C (now Five Star) for many years. They installed both my air conditioning and furnace within the past several years. They did an outstanding installation job, returning to check for satisfaction and adjusted the air flow to meet my satisfaction. They are always prompt, friendly and courteous. I truly appreciate that they do not manufacture repairs that aren't necessary. I plan to use this company for many years to come. Thanks, Five Star!
Jim Strain
September 29, 2023
On time and very polite technician. Finished two furnace tune ups in expected time frame.
Jerri
September 29, 2023
Great job. Super nice
Morgan Condo
September 19, 2023
I have a 2 year old furnace. I have had repeated issues with it shutting off; the last incident was a record breaking cold snap. This company is all talk. The entire country knew this cold snap was coming and "5 Star" told me I had to wait a week for service! A WEEK! I asked them how I could heat my house for a week in frigid temperatures. 5Star holds itself out like it's a big company. A big company would have been prepared!Today I called 5 Star bc, once again, my 2 year old furnace stopped running. The customer service rep told me there was a service call charge! I told her I paid $25/month for service every month and I have NEVER had to pay anything extra! The robot on the phone just kept repeating herself. This is totally unacceptable business practice. I am sorry I ever called New Albany Heating and Cooling! It used to be reputable. Not anymore
David
September 19, 2023
Gas furnace checkup
Luke was very thorough and informative and was very thankfully not a sales person though again, informative on reality and expectations for an older furnace. Documented furnace conditions and recommendations well in report. Very pleased with their service and will be using five star again.
Dottie Kluesener
June 24, 2023
Eddie was very fine. He was on time, professional and explained what he was doing and why. I would highly recommend himI plan to ask for him next time
Jared Y.
February 23, 2023
This review has been removed for violating our Terms of Service
Shannan Palma
December 16, 2022
I highly recommend Five Star Home Services. They have amazing customer service. My furnace stopped working and they had an HVAC guy here within three hours. He determined it was an electrical issue and Tim (electric field supervisor) fit me in as an emergency appointment the same afternoon. My heat has been restored right as we're facing a bitter cold snap. I'm so grateful. Thank you!
Ashley D.
August 26, 2022
Mike Brown the tech was very good at what he does. He came and looked at our furnace and A/C set-up. It was so out-of-date it needed to be replaced not repaired. The men of Pickering Heating and Cooling came out the next day. They worked all day and got our ac and furnace replaced, they did very impressive work, they were very professional and organized. There clean up was great, you would not know they were even there but you can see the new furnace and a/c I would highly recommend them to anyone who needs heat and cooling work done. Thank You...Becky and George
Josh M.
January 29, 2022
This review has been removed for violating our Terms of Service
Reymundo Z.
January 12, 2022
They were very good, they did it very quick. They are reliable, great deal compared to other companies.
Danny D.
December 6, 2021
They have been servicing my AC and furnace for 15 years or more. It lasted 30 years because of their help but was time to replace They got me a great deal on a complete system even upgraded to a carrier unit at no additional charge. Installed the new and removed the old in one day. They are quick to service you and very customer friendly

Michael G.
November 18, 2021
5-star yet again!! They have services all over Ohio and this time we were fortunate enough to get Aaron. He did an incredible job with our heater and making sure things were tip top shape as we headed into winter. Highly recommended crew!
Larry L.
August 3, 2021
Very responsive, from initial call to ordering the special part I needed to the install. Great experience, good prices too, professional techs thoroughly explain any issues!
Janielle E.
July 25, 2021
This review has been removed for violating our Terms of Service

Scott S.
May 2, 2021
Got a great deal on a Carrier HVAC system from them and they installed it in like 4-5 hours. Impressive work.
Noah Z.
April 20, 2021
Technician was very knowledgeable and friendly. Only had a check up, but will definitely use this company again when the time comes to replace/repair.
Hansjörg H.
January 17, 2021
This review has been removed for violating our Terms of Service

Michael G.
October 19, 2020
Fantastic service and insightful session. Mark P was absolutely top notch as a person and as our tech! We enjoyed the checkup and felt confident in where our units quality stood and getting some much needed maintenance. Low pressure sales with tons of information and knowledge. The ball is now in our court while we feel safe knowing our kids and family are in good hands with our heating unit over the winter. Impressive company through the whole process. Thank you Mark P and the Pickheat team!

Ashley F.
August 12, 2020
I can't say enough good things about my experience with Pickerington Heating & Cooling, especially specific to Randall. When my AC stopped working during August, I panicked. This was the company that had the earliest availability for someone to come by to see what was wrong so I jumped on it. Randall came out literally same day and was very thorough in diagnosing the issue. We determined that I was going to need a very costly replacement. He talked through options with me to make sure I was able to do what needed done. Fast forward to literally the next day and two very professional guys came to the house to install my new equipment. A few hours after they left, Randall called just to check in and make sure everything went well with the installation and that my house was cooling down. I am so appreciative of how kind, professional, and attentive everyone at Pickerington Heating & Cooling was. I highly recommend them!
Timothy E.
July 30, 2020
Did not use them.

Victor A.
July 11, 2020
I called them on Monday 07/06 and made appointment for Wednesday. Tech showed up and checked everything and discovered fan and motor on top of a/c burnt out. He ordered part and called me back on Friday 07/10 and came out and replaced bad part, He cleaned out a/c and explained many things to me. My tech name is Aaron and he is 5 star. He is reason I would use pick heat and a/c again.

David W.
July 4, 2020
So it's July 4th my house was 81 and climbing. Found this company on yelp. I am very impressed. He fixed my issue that I have had for a while. Was very professional, clean and organized. Will definitely call again for my next HVAC project or issue.
Todd H.
May 29, 2020
Showed up on time. Fast and efficient service.
David T.
May 7, 2020
It went very well.
John F.
April 10, 2020
During the AC tuneup & inspection, it was determined that the unit was devoid of freon. It was then determined that we had no other choice but to replace the unit. My wife and I researched various suppliers - Costco, Home Depot and Five Star. Unfortunately, none provided identical brands to compare on an "apple to apple" basis so we relied on Consumers Report to check manufacturers' reliability and Angie's List to check on seller/installer reliability. We accepted bids from companies that provided Lennox, Bryant, and Carrier units. Based upon the combination of reliability, price and installer reputation we settled on Five Star Heating and Cooling. Once the installation of the AC unit began, we subsequently discovered that the heat exchanger on the furnace was cracked. So besides needing a new AC unit, I also now needed a furnace. At that point, I knew that I was at their mercy to a certain extent. However, the price they quoted for the furnace seemed to be reasonable based upon a quick "google" search. My wife and I felt comfortable with the total combined price. We went from somewhat skeptical to comfortable in the transaction. No one likes to feel forced into a purchase. But that feeling quickly evaporated upon further scrutiny. Although we would have preferred to purchase the AC unit alone, both the AC and furnace were 13 years old and the furnace would probably need replacement in a year or two anyway, For the furnace, we upgraded to a two-stage, variable-speed blower with a higher efficiency rating than the builder's grade Trane that was replaced. Isaiah, Cody, David & Jeff were all involved at some point in the process. They were professional, knowledgeable and very easy to work with. Isaiah is largely the face to the customer. Cody and David were the installers and I believe Jeff is the quality control/supervisor. I have used Five Star in the past and I will continue to use them in the future.

Joe Jr E.
February 1, 2020
Our furnace quit working and we called on a Friday night around 4:30 PM. Normal rate after hours like a Friday evening would be $69. Repair person called us 20 minutes later and happened to have just wrapped up a service call and could be at our house in 10-15 minutes. We told him we saw the Yelp price of $49 on their page and they honored the $49 special. Arrived at our house in Canal Winchester around 5:30 and inspected the furnace, trying to restart it without success. Determined the ignite on our furnace was bad and needed replaced. He looks over and sees a spare part my father-in-law had left on the air conditioner unit and tells us that this is a new igniter. Replaced the igniter and the furnace is working great. Out the door and total cost was $49 sent invoice to our email. Fantastic service, really fast to respond and fixed it in short time with new igniter with only the $49 including all fees/taxes. The technician was honest friendly and courteous. Five Stars in all categories! Super service. Little confusing they go by Five Star which seems to be an umbrella group of highly rated local area air / heating contractors and also by Pickerington and Eastland. They seem to use Five Star for inbound call handling which we were in a call queue for several minutes.
Roger P.
January 24, 2020
It was fine, they did a good job, they were prompt and completed it on time.
David B.
January 17, 2020
Excellent, they called to let us know that they were on their way. Professionally friendly and helpful when explaining what they were doing. Gave tips on how to keep the system running smoothly.
David B.
January 13, 2020
The heating and coiling systems were installed in April and during the summer months there needed to be a few adjustments to the system. The Company has an outstanding Quality Control Unit that establishes outstanding quality control standards. Their installation team and their General Manger Charles Wolfe make sure the customer is totally satisfied with both the equipment and services. We would strongly recommend this company for any future installations and/or replacements of HVAC Units in the Columbus area. The company is expanded for all the right reasons they are a Five Star Company when it comes to heating and cooling.
Connie D.
January 9, 2020
The technician was friendly and helpful. Answered all our questions. Cleaned up when the job was finished.

Victor B.
December 19, 2019
Paid in advance due to a special program for a winter furnace maintenance. They arrange a date and time with my tenants and did a great job.
Robert M.
November 2, 2019
Excellent. No problems scheduling and the tech was punctual and very professional. He explained what he was doing and did not mind me observing - very friendly. I very much appreciated that the work order and inspection results were printed so I could read it clearly (and not a carbon copy where it is hard to read or the writing is not legible.) The price was very reasonable - I had a coupon for $64.
Carol K.
November 2, 2019
Good company. The technicians were very professional and pleasant. They did an excellent job. Scheduling was easy; they were able to get someone out the next day to install a new thermostat I purchased. I will definitely use them in the future.
Carla D.
October 23, 2019
The service technician was very professional and thorough in his work. The price for a furnace tune-up is reasonable. I recommend this company for furnace or air conditioner service.
Annette P.
October 21, 2019
They were great. We've used them all the time. They were very professional with a very reasonably price.

Billy E.
September 17, 2019
AC went this past saturday. Gave this place a callthey were booked on Saturday but could come out on Sunday, thankfully it wasn't a 90 degree evening. I was given the time of 11a-2p the tech called at 11:30 to let me know he was on the way. The tech was super nice and very informative. Turned out I had a capacitor in the AC that went out, he swapped it out and was done within about 20 mins. with service fee I paid $248. overall happy with the service provided and would use them again.

Bonny H.
July 14, 2019
They were fast and fixed my minor problem quickly. They are a little pricey for a service call, $119 is what he said but I got lucky and they gave me the yelp coupon at $49. So make sure you ask about the yelp coupon.
Joel S.
July 3, 2019
Friendly and prompt service.
Phil V.
May 13, 2019
Work performed quickly and professionally
Sandra F.
April 23, 2019
Everything went as expected. Arrived early and completed tune up in about 45 min. Technician was respectful and professional.
Heath H.
April 4, 2019
Corey was a great tech! Did a good job on my spring tune up. Cleaned up my outdoor unit. Have a complete HVAC system installed and maintained by Pickerington Heating and Cooling. They have been great every step of the way! Brett the owner really cares about his customers and his workers!
Robert O.
March 11, 2019
We had a problem with the humidifier connected to our furnace not working. We had an appointment, the technician called and ask if he could arrive early. Once on site the technician was able to diagnose the problem, he had the needed part of the truck. The part was installed in an efficient and professional manner. He kept me informed and told me the cost of the part and service call before he installed the part. Excellent service, excellent technical knowledge, and very professional.
Pamela P.
March 8, 2019
Ben and Chris called first and then arrived promptly. They were courteous, friendly, took time to explain everything, and did a great job for a reasonable price. I don't bother calling anyone else any more, I always call Pickerington Heating and Cooling for any HVAC problems.
Wenda W.
March 5, 2019
Knowledgeable, professional; good company. Hard to find these days.
David Z.
February 4, 2019
I have an over 30 year gas furnace in my house. The service men Ben and James arrived on time and performed tests and found that my furnace needed replaced. I have scheduled a appointment for the replacement of the furnace. The paid for the discounted service charge of $59.00 through Angie's List.
Mike R.
January 28, 2019
Seems to be very honest. Correctly identified the problem. Two other companies failed to do so. Cory was my Tech.
Steve K.
January 23, 2019
TOP NOTCH SERVICE. Installed whole house humidifier on our existing furnace. Techs arrived on time and were professional & friendly. Installation was FIRST CLASS start to finish. Competitive price. Definitely recommend.
Jane O.
January 10, 2019
The Service Manager of the Five Star Heating and Cooling Group correctly diagnosed an issue previously misdiagnosed by a technician from another company. At my request, I was supplied with a reasonable mitigation and a very reasonable estimate to replace my furnace. In short the Service Manager of this group within Pickerington knows what he is doing.
Peter L.
January 8, 2019
All in all I've been pleased with the company and will continue to do business with them. We've had some repair work done and they installed a new air conditioner. They told me that in order for the warranty to be valid on my A/C I had to sign up for their annual service plan (around $160 I think?) to have the unit serviced and kept in working order. We had some significant challenges understanding this and then communicating to get the services done. However, they've probably been to my house 5 or 6 times and I've been pleased every time so I will continue to do business with them.
Elizabeth S.
December 18, 2018
The technician, James, pretty much figured out the problem within minutes of looking at the furnace. He fixed it very quickly, explained the issue and reassured me that they would come back right away if, for some reason, it started having issues again. I haven’t had any issues since!
Tim & Allison D.
December 13, 2018
Great communication. Arrived on time even after I rescheduled the morning of the appointment. Crew was great. Hired for routine furnace maintenance and safety check. Found cause of nagging issue and fixed in the same day.
Ivan V.
December 4, 2018
Great service and professionally

Robert B.
December 3, 2018
The technician was prompt and courteous. He called ahead as promised, then reviewed the work he'd performed and its results. I couldn't ask for more!
Nora F.
December 1, 2018
This company is great! I was making repairs on my home to sell it to a relocation company. The company was very difficult and I needed the repairs done very quickly. i called them on a Sunday night and they answered! Candy was extremely helpful and went above and beyond. They quickly sent a technician to my house and gave me a great price on the furnace. The work was done quickly. They even sent me pictures, per my request, because I had moved to a different state. Everything was fast and easy. Great customer service. I highly recommend them and would use them again in the future if I were still in Ohio.
Penne M.
November 29, 2018
Pickerington Heating and Cooling is the second company we have used for preventative maintenance. They work to our schedules in the Spring and Fall for tune-ups. The techs are always polite, and clean-up after themselves.
Tom J.
November 28, 2018
Everyone at is very professional. Show up on time and do work efficiently.

Matt C.
November 8, 2018
The tech guy just left my house. It was bad batteries in the thermostat. How embarrassing!! Charged me $49.00 for the service call, which I think is more than reasonable. AND, the tech guy was super nice and on time. Love it. Will call them again when I need a new furnace.
Gilbert D.
November 6, 2018
It went very well
Senath R.
November 5, 2018
Purchased Angie's List 'deal' for fall furnace tune up. Price was great. Contractor was prompt, professional, completed the work in a short amount of time. This was the second time we'd used Pickerington H&C. We had used Northland Heating and Cooling for 20 years but after a dishonest service call that the company never addressed/resolved with us, we switched and have been happy with their work and the free advice and recommendations they have offered. Feel they are honest and reputable.
Michael T.
October 27, 2018
The thermostat went out on a Saturday and I used Yelp to find Pickerington, which was the highest rated company. A gentleman named Matt came out. Matt was terrific. He was knowledgeable, fixed the problem, was very friendly, and exceeded my expectations (especially given it was a Saturday). Overall, a fantastic experience.
Dave S.
September 7, 2018
great service great techs trouble shooted my problem got my A/C working to cool house down. Was 94 in the house thermostate was wrong one to work with my system. came back yesterday to do final trouble shooting i am having them bring and install the correct one this thursday. original guy came back with mgr. first guy was very personable. Manager was a little snobby but new what he was doing. I will be a future customer for sure. Management needs to work on people skills. but all in all great experience.

Kathy D.
August 6, 2018
Last Friday afternoon, on one of the hottest days of the year, our A/C quit working. As I had just recently been discharged from the hospital with heart problems that required I stay in air conditioning, I was in full panic mode. I called several companies and of course the wait for repair was several days. I called Pickerington Heating and Cooling and the lady answering the phone was so concerned, kind and helpful. I explained that I had a health problem and that our air cond. unit was nearly 20 years old. When she told me a technician could be there that afternoon between 4 and 6 p.m., I couldn't believe it. But the technician did arrive. My husband said that Cory was so efficient, knowledgeable and friendly. He had our A/C up and running in no time at all. I can't say enough about this company. This was the first time I used them but it won't be the last. We will be needing a new unit next spring, and I will be calling them to install it. Thank you so much.
J M.
July 16, 2018
The technician Carl, called when he was on his way & arrived in the time window quoted. Carl was knowledgeable & asked questions about our issue in order to diagnose the problem in a timely manner.
Ryan S.
June 8, 2018
Fantastic, quick, easy to work with, very professional and were in and out in no time. would hire again.
Dale B.
June 6, 2018
Michael took his time and did a complete job. We will definitely hire Pickerington Heating and Cooling again for both emergency and routine repairs.
Asha L.
May 29, 2018
Very good!
Mary B.
May 29, 2018
Carl was on time, professional and had us up and running in less than 45 mins. The CSR, Grace was great when scheduling. No pushy sales pitch, just great customer service. Seemed like this company wanted our business. Unlike some companies that acted like they were doing us a favor to come out and service our A/C.
Pete H.
May 24, 2018
This is the 2nd time I've used Pickerington Heating and Cooling for HVAC maintenance. They are professional and curteous. I will continue to use them.
Robert O.
May 24, 2018
Very well. New unit is 90% efficient using a run of PVC pipe for venting.
Randy H.
May 23, 2018
They were fantastic. I love using them. I request James every time. Last year they came out to replace one of our A/C units. They gave me a very good deal. The installers were great. They came out yesterday for a repair on the second one and gave a reasonable price on replacement.
Lawrence T.
May 19, 2018
We had their Technician - Matt Losco - out to review and recommend a replacement central air conditioning unit. He was exceptionally professional, cordial, informative and non-condescending. Bottom line - he did a great job explaining what was needed, why and options available. When he did not know an answer, he called and got it immediately from his office. Their office even suggested an alternate for us. We have had several other firms' techs and sales people here to discuss our AC needs, but he was by far the best. If I could give him a better rating I would but the 5 Stars are my only option. We sincerely appreciate this man and his company. "LT"
Stacy S.
May 7, 2018
They've done a wonderful job.
Stacy S.
May 7, 2018
They are always on time and they always do a great job.
Papa M.
April 26, 2018
Update: A complete Infinity system was installed on 4/20/2018. The installers were professional, highly qualified technicians, and superior metal craftsmen. My system is customized according to my personal preferences and it cost less than many others quoted for an entry level system. Function: Perfect! The Dynamic Air Cleaner has limited dust and allergens to minimum levels; the furnace and VS A/C is quiet (as promised), the humidifier provides comfort; the Infinity Control Thermostat is easy to read, easy to program and WiFi. Satisfaction on all levels; Five Stars. Sales, installation, equipment, office personnel, and most of all, a comfortable home at an affordable price. Thank you Pickerington Heating & Cooling.
Papa M.
April 11, 2018
Pickerington Heating & Cooling listens to the customer. Technician Michael Brown came to my house and was interested in my needs, not a sale. He listened, evaluated my needs then presented an infinity system that meets all my needs for comfort and maximum efficiency; an air cleaner, humidifier, furnace and a VS air conditioner that maximizes comfort efficiently. My system will be installed later this month. I'll provide another review pertaining to installation and performance after that date.
Gary & Maryann M.
March 21, 2018
They did an excellent job.
Ben F.
March 12, 2018
great - knowledgeable helpful in plain english as promised and using modern tools
Deborah L.
January 24, 2018
All went very well.
Theresa J.
January 17, 2018
problem diagnosed and fixed quickly and was very reasonably priced!
Tim R.
January 11, 2018
Hi, Mike ( and Isaiah ) came out to our house on 1/8 for a service call. Actually, he came out twice. The furnace stopped working, again, shortly after he left the first time. Mike came back after I called the office to let them know it had stopped working. It was late in the day. The last thing any of us want to do is to have to go back to any type of job or situation and fix something we thought was already done. Especially, at the end of the work day. Mike came back over, was patient, professional and it's been working great ever since. It seems like it's harder and harder to get great service in anything these days. We feel like we got great service from Mike and this company. We have used Pickerington Heating and Cooling a few times now, they are fair with the pricing and have always done a great job. They also offer coupons and other specials to help offset the cost. You now have a customer for life and referral for others. Keep up the good work. Tim Rioux
James M.
January 8, 2018
The installation went very well. Not entirely satisfied with the air conditioning unit installed.. Cools very slowly.
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